Return & Refund Policy

Customer Satisfaction First

We want you to shop with confidence. If you are not completely satisfied with your purchase, we're here to help.

Return Eligibility

Returns are accepted within 7 days of receiving your order.

To qualify for a return:

• Product must be unused
• Product must be in original packaging
• Tags and labels must remain attached
• Proof of purchase is required

Non-Returnable Items

The following items cannot be returned:

• Personalized products
• Gift cards
• Items marked as Final Sale
• Products damaged due to misuse
• Hygiene or personal care products (if opened)

Refund Process

Once we receive and inspect your returned item:

• You'll receive an email confirmation.
• Approved refunds will be processed to the original payment method.
• Refunds typically appear within 5–10 business days, depending on your bank.

Exchanges

We replace products only if they are:

• Defective
• Damaged during delivery
• Incorrectly shipped

Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

• Contact us within 24 hours.
• Include clear photos of the item and packaging.
• We'll resolve the issue as quickly as possible.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or shipped incorrectly.
• Original shipping charges are non-refundable.